Delivery
Can I get RAW files in addition to high-resolution JPEGs that we purchase?
Sorry, no, but we may mean different things by "raw". If you just mean your images in digital format (sometimes incorrectly referred to as "digital negatives"), then yes, you will get them, in JPEG format ready for sharing and printing. Professional ...
Will you always have a backup of our photos/videos in case we lose them?
Not for a long time. There are 2-4 copies of your images on separate drives/machines while we are processing them. If something malfunctions before the delivery, we'll restore and start over. However, once we deliver, the studio can no longer hold ...
Can we do our own prints or albums or do we have to go through you?
By all means! First, after the image preparation (see "How soon will I see my photos?") you will have your own online gallery to view and share with your friends and family. What's more, the same gallery serves as an ordering system during our ...
Will you give me a CD or a USB flash drive with photos/videos?
All jobs are delivered via the same online gallery (see previous question) via downloading. It is disabled during the studio's initial exclusive period of printing rights, but will be enabled upon our job completion. You will be advised via email, of ...
Can we receive the engagement photos before the wedding? We want to do something with them.
We can help you with that something! There isn't a lot that we could not do. Save-the-date cards, sign-in photo books, table and wall displays, favors, slideshows, and so much more! Thus, we don't release any high-resolution files before the wedding, ...
Will I get all photos in high resolution?
High resolution images come standard in all commercial, event, and wedding packages. They are also included in the all-day portrait sessions as an incentive. All portrait sessions that are half-day and shorter include only fully retouched Enhanced ...
How many photos will I get?
You will get them all, except for test shots, accidental duplicates, missed-focus, and unrecoverable faulty shots which are deleted during the initial revision (culling). While we don't cap ourselves, we normally don't "spray and pray" as less ...