Do you require a deposit? When is the balance due?
In general, a 30% retainer is due at booking, required to hold your date and get us committed, fully thinking, and preparing for the shoot. For portraiture sessions, all concept development and research start after the retainer is received.
The balance is due on the day of the shoot (both portraits and events) or upon the image delivery (commercial only). Sorry, we do not offer balance payment contingent on the delivery of images or album. Our more than 17-year stellar reputation is more important than cutting a few corners so there is no ground for worries of under-delivery. :)
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What forms of payment do you accept? Is there a cash discount?
Our secure online booking system, powered by Stripe, accepts all major credit cards, subject to a 3% processing fee. We waive this fee for the deposits but will add it to any post-booking payments. To avoid the processing fee, you can pay via Zelle ...
Is there a refund if I need to cancel?
Sorry, no. The retainer is non-refundable but no money is lost with Zorz Studios! It will simply turn into a studio credit with no expiration date and you may even transfer the credit as a valuable and unique gift to your friend or family member. We ...
What if we go over your contracted time?
We understand that things get delayed and will not coldly pack up on the dot. We do give a 15-minute grace period but as the time approaches, we'll notify you and ask if you are interested in extending the coverage. Only if you approve will we stay ...
Do you run any specials or offer any discounts at all?
Yes, we offer several specials throughout the year and some clients plan accordingly. Some examples are: Romanced: Free Couple Photography contest Free Halloween Portraits Boudoir Specials Mama's Love Operation Smile charity event Note that such ...