How do I select my favorites? Can I send you image file names or screenshots?
No. Please click a heart next to any image. The "Favorites" menu above the images will display a counter. You can then review your favorites as you progress and de-select to narrow them down.
Once done, please click Submit Favorites from the menu above the images. They will be loaded straight into our editing platform, excluding any human error and placing you into the job queue to ensure the quickest turnaround.
If you send us image numbers or screenshots we'll have to ask you to resubmit properly.
How can we see our photos that you took?
Each booking will lead to creating an online gallery and this is where all photos will go when ready. The gallery is password-protected (different from your account password) but you can freely give access to your friends and family. This gallery is ...
What are the packages I see in the online gallery? How do they work?
The packages you see in your online gallery are different from the service packages that you usually discuss before booking. Unlike outlining the hours, travel fees, number of edited images, etc., these are presets of shopping cart items that are ...
The password for my online proof gallery does not work
Overview The issue typically arises when a visitor tries to enter the account password as the gallery password. They are different and serve different purposes, as illustrated below. Account password: needed to handle your own favorites, make ...
How long will the online proof gallery stay?
The online gallery is a paid service provided by a third party. Zorz Studios covers the first month of hosting the images so this is how long your gallery will be available for free. We believe this gives more than sufficient time to finalize the ...
How can I download images from a gallery?
Downloading is disabled until all tasks are completed, i.e., post-processing, cards, books, albums, canvas prints, etc. First, the studio needs to finish all work on the associated shoot. The gallery owner will receive an email when gallery becomes ...