What if we go over your contracted time?
We understand that things get delayed and will not coldly pack up on the dot. We do give a 15-minute grace period but as the time approaches, we'll notify you and ask if you are interested in extending the coverage. Only if you approve will we stay and later bill you at an hourly a la carte rate. If two photographers were contracted, the rate will be a combination of both unless we decide that one of us has adequate means of leaving the venue/shoot location and you agree that only one photographer is sufficient for the additional coverage.
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Can we add extra time after we book?
Yes. The rate will be higher. The concept of any package, as opposed to a la carte pricing, is to bundle everything to save you money. Any add-ons ordered after the booking will be charged at a la carte rate, including additional hours.
I changed my mind about my booked package and want to remove something. Can I get some money back?
While adding services or products is a common practice for clients after booking and can be handled as placing a new order, removing items from an agreed package has limitations. They cannot be removed and refunded but replaced with a non-expiring ...
What forms of payment do you accept? Is there a cash discount?
Our secure online booking system, powered by Stripe, accepts all major credit cards, subject to a 3% processing fee. We waive this fee for the deposits but will add it to any post-booking payments. To avoid the processing fee, you can pay via Zelle ...
Our wedding is on Friday (or Wednesday). Can we get a discounted rate?
Yes, if we are allowed to work less hard and passionately. ;)
Do you require a deposit? When is the balance due?
In general, a 30% retainer is due at booking, required to hold your date and get us committed, fully thinking, and preparing for the shoot. For portraiture sessions, all concept development and research start after the retainer is received. The ...