There are plenty of ways to initially get in touch with us—our
contact form, online chat, calling, emailing, texting, through
Facebook (both personal and business page),
Instagram, LinkedIn, WhatsApp, Google, and a bunch more. However, we'll lose our mind trying to remember who said what and where; such need arises more often than you'd think, especially when client communication lasts for months and years.
To navigate smoothly between all the social hubs and technology, we need to funnel all business correspondence through a single channel.
It is email.
We get your addiction to texting or Facebooking (this is how we communicate with friends, believe us!) but this convenience is short-sighted. Phones with their texts get replaced and lost, social channels and accounts come and go, and we don't want to entrust our business communication to services like Facebook whose security and long-term fate is less certain than email’s.
Art is a beauty and leisure to you but to us, it's also a business. Email is the gold standard for any business to stay organized and accountable in the foreseeable future. So, shortly after our initial exchange we will request to switch to email and will be religiously rerouting your texts and IMs back to email. :)
Plus, our robust CRM and customer service system is powered by the automated email updates. You will run clueless of what's happening with your projects if you don't check your inbox for our system messages.
A noteworthy exception is the day-of coordination by texting, we dig that!