Will you give me a CD or a USB flash drive with photos/videos?
All jobs are delivered via the same online gallery (see previous question) via downloading. It is disabled during the studio's initial exclusive period of printing rights, but will be enabled upon our job completion. You will be advised via email, of course.
If a CD or a USB flash drive is still preferred, we'll be happy to provide it for an extra charge.
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How long will the online proof gallery stay?
The online gallery is a paid service provided by a third party. Zorz Studios covers the first month of hosting the images so this is how long your gallery will be available for free. We believe this gives more than sufficient time to finalize the ...
How can we see our photos that you took?
Each booking will lead to creating an online gallery and this is where all photos will go when ready. The gallery is password-protected (different from your account password) but you can freely give access to your friends and family. This gallery is ...
How can I download images from a gallery?
Downloading is disabled until all tasks are completed, i.e., post-processing, cards, books, albums, canvas prints, etc. First, the studio needs to finish all work on the associated shoot. The gallery owner will receive an email when gallery becomes ...
How soon will I see my photos?
So, we're talking about the first look, not the finished product yet. Typically, you will see them in 1-3 weeks depending on the season and current workload. Technically, we can show the images the following business day but you would not see what ...
The password for my online proof gallery does not work
Overview The issue typically arises when a visitor tries to enter the account password as the gallery password. They are different and serve different purposes, as illustrated below. Account password: needed to handle your own favorites, make ...